Transformative Collaboration

The educator is committed to a culture of learning and problem solving with colleagues as they begin transforming their school.
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About this Micro-credential

Key Method

The educator assists in establishing a plan of action with respect to the approach to learning and problem solving across a school campus.

Method Components

Problem solving is a critical skill required in order to work successfully with all stakeholders. While educators are not typically trained to problem solve explicitly, daily interactions with students, parents, and colleagues at all levels of the organization give them first-hand exposure to conditions where this key skill might be developed.

There are five universally agreed-upon stages of the problem solving process. When solving any problem, the problem needs to be defined, various solutions identified, the best solution chosen, the selected solution implemented, and the results analyzed.

The teacher will develop a protocol for communicating and problem solving with colleagues. Developing protocols is a structured process that promotes efficient communication, problem solving, and learning.

Steps to developing a protocol:

  1. Identify the purpose
    • Example: To be able to communicate and problem solve with colleagues

  2. Determine whether you want other colleagues to assist you in drafting the protocol.
    • Example: Create an online survey to solicit ideas from other colleagues

  3. Develop a template/format
    • Example: Purpose, Details, Steps

Research & Resources

Supporting Research

  • Chu, S.K.W. & Kennedy, D.M. (2011). Using online collaborative tools for groups to co-construct knowledge. Online Information Review, 35(4): 581-597


  • Easton, Lois Brown. Protocols for Professional Learning. Chapter 1. What Protocols Are and Why to Use Them.
  • Easton, Lois Brown. Protocols for Professional Learning. Chapter 5. Protocols for Addressing Issues and Problems

Submission Requirements

Submission Guidelines & Evaluation Criteria

To earn the micro-credential, you must receive a passing evaluation for Parts 1 and 3, as well as a “Yes” for Part 2.

Part 1. Overview questions

(200-word limit)

  • For the protocol you designed, what is your plan to ensure that the protocol is used effectively in team/faculty meetings?
  • Why is important to use protocols appropriately among colleagues?

Part 2. Evidence/artifacts

Please submit a protocol template that would address your identified issue/problem:


  • Purpose: To help my colleague think through a problem through framing and reframing an issue.
  • Details: Time frame, the number of participants
  • Steps:
    • Problem
    • Clarifying questions asked by other colleagues
    • Reflecting
    • Responding
    • Brainstorming
    • Response
    • Debriefing

Part 3. Reflection

(200-word limit)

  • What modifications or additions were made to the protocol you developed?
  • Was your group able to produce a solution to the identified problem, based on your protocol? If your group was unable to reach a conclusion, was there group consensus?

Except where otherwise noted, this work is licensed under:
Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)


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