Empowering Parents through Technology

The educator strengthens parent/guardian relationships and communication.
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Graduate-level credit is available for this micro-credential. You can apply for credit through one of our university partners after successfully completing the micro-credential.
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About this Micro-credential

Key Method

The educator creates a plan for parent/guardian communication and outreach using a one-way or two-way technology tool and determines the effectiveness of its implementation through an anonymized, online survey.

Method Components

The success of teacher and parent/guardian relationships is based on having effective communication methods. Parents feel more empowered when they are involved and knowledgeable about school decisions and initiatives. Creating opportunities for families to be involved should be diverse. Teachers are turning to a variety of digital technologies to make communication with parents easier and more current. Teachers are encouraged to go where parents are. Studies show that more parents are apt to be on social media every day. Technology tools can strengthen communication and opportunities between teachers and parent/guardian.

Empowering Parents through Technology includes the following components:

  1. Select a one-way or two-way technology to communicate with parents/guardians.
  2. Draft a communication plan, including the following considerations:
    • Possible parent/guardian needs
    • Possible parent/guardian concerns
    • Responsibilities of parents/students regarding school technology devices, especially if those are going to serve as the primary means of communication.
    • Additional components of the communication plan may include: FAQ for parents and device initiative and/or a checklist for device rollout expectations.
  3. Following successful communication with parents/guardians, ensure the anonymity of all parties before submitting evidence toward the micro-credential

Technology tools used to communicate can be one-way or two-way tools

  • Examples of one-way technology tools:
    • Virtual bulletin board
    • eNewsletters
    • QR codes
    • Teacher website
  • Examples of two-way technology tools:
    • Blogs
    • Google Drive
    • Social media
    • Live streaming

Teacher may also create a social media account to keep parents updated on school’s initiatives and to communicate with parents/guardians


  • Facebook
  • Twitter
  • Instagram

Note: For best practices while using social media, please see the resources section.

Research & Resources

Supporting Research

  • Mulch, Carol, and Sandra Collins. “Partners in Learning: Schools’ Engagement With Parents, Families, and Communities in New Zealand.” Partners in Learning: Schools’ Engagement With Parents, Families, and Communities in New Zealand (n.d.): n. Pg 181. ERIC. Web.
  • O’Donnell, Julie, and Sandra L. Kirkner. “ERIC - The Impact of a Collaborative Family Involvement Program on Latino Families and Children’s Educational Performance, School Community Journal, 2014.” ERIC - The Impact of a Collaborative Family Involvement Program on Latino Families and Children’s Educational Performance, School Community Journal, 2014. N.p., n.d. Web. 15 Mar. 2016.


Submission Requirements

Submission Guidelines & Evaluation Criteria

To earn the micro-credential, you must receive a passing evaluation for Parts 1 and 3, as well as a “Yes” for Part 2.

Part 1. Overview questions

(250-word limit for each response)

Briefly describe the population that you created the communication plan for, including the following descriptors:

  • Home access
  • Grade level of students
  • Existing differentiation strategies used with respect to technology use

Describe the one-way or two-way technology tool you will use for document creation. And please explain why this tool was selected/used for communication with parents/guardians.

(Optional) If a social media account was created, please describe the rationale for choosing the social media outlet (Facebook, Twitter, webpage, Instagram, etc.) for your specified group of parents/guardians.

  • Why did you choose this social media outlet?
  • What are the strengths of the social media platform that you chose?
  • What are some potential barriers to the social media outlet that you chose?

Part 2. Evidence/artifacts

Please submit a link to an anonymous online survey that you created. The survey must capture thoughts, ideas, and the opinions of parents/guardians with regard to the one-way or two-way technology you implemented.

Note: Having anonymous online surveys allows teachers to collect satisfaction surveys, important parent data, and anonymous voting immediately.

The poll/survey may include questions such as:

  • How well was technology incorporated into instruction?
  • How has using technology enhanced their child’s learning?

Suggested anonymous online surveys: Poll Everywhere, Socrative, Mentimeter

Part 3. Reflection

(400-word limit)

Please reflect on the communication plan by describing at least two positive outcomes of the plan, including:

  • What part of your communication plan worked well?
  • What barriers did you encounter?
  • What changes/adjustments/modifications can be made to support your communication plan?

Except where otherwise noted, this work is licensed under:
Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)


Download to access the requirements and scoring guide for this micro-credential.
How to prepare for and earn this micro-credential - in a downloadable PDF document

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